What it does
Turn an uncertainty into tasks and questions that produce useful evidence.
When to use it
When starting research or adapting a template for a different audience.
Before you begin
- Editor access to the workspace
- A defined decision and audience
See how it works
Read each step and choose Play to hear the explanation while following the screen.
New study
What to doCreate study
Real screens with demo data
Highlighted area in detail
In the dashboard, click New study. Enter Address change as the study name; choose By a link and the participant language. Click Create study and check that the builder opens.
- Name: Address change
- Participant language
An example to try
Can customers find how to change the delivery address?
What you see in results
- A sequence checked in preview
- A first version ready to publish
Avoid these mix-ups
- Do not turn every question into a scale: tasks observe behavior and open questions explain reasons.
- Adapt templates to your context and language.
Keep learning
Publish and update versions
Make a reviewed edit available through the public link.
Open question
Discover the reason in the participant’s own words.
Opinion scale and metrics
Choose the right scale for clarity, recommendation, satisfaction or usability.
Prototype task test
Observe whether participants reach a goal and which paths they take.