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MaxDiff — priorities

Find priorities through most and least important choices.

What it does

Distinguish relative priorities when several features all seem important.

When to use it

To compare 5 to 20 benefits or attributes under the same criterion.

Before you begin
  • 5 to 20 short, distinct texts.
  • If using images, keep their style and size comparable.

See how it works

State the criterion

Real screens with demo data

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State the criterion

Add MaxDiff and ask about importance for a concrete decision.

  • When choosing a finance app, what matters most and least?

An example to try

When choosing a finance app, what matters most and least?

  • Free transfers
  • 24-hour support
  • Spending tracking
  • Virtual card
  • Real-time alerts

What you see in results

  • Index = (most − least) ÷ exposures × 100, from −100 to +100.
  • Read the valid base and exposures; the index is neither a percentage of people nor purchase probability.

Avoid these mix-ups

  • Do not mix benefits and brands without a comparable criterion.
  • Ties are possible; the index does not have to sum to 100.

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