What it does
Understand who finished, where difficulty occurred and what supports a decision.
When to use it
After the first responses and before presenting conclusions.
Before you begin
- Collected responses
- Read access to the study
See how it works
Read each step and choose Play to hear the explanation while following the screen.
Read collection
What to doCheck totals
Real screens with demo data
Open the study, click Results and select Overview. Read the sample and participation statuses; then compare them with task success under Questions. Someone can give up a task and still complete the study.
- Study completion ≠ task success
An example to try
A task has low completion; open sessions to understand where people stop.
What you see in results
- A conclusion tied to the analyzed slice
- Specific evidence to review and share
Avoid these mix-ups
- Distributions use completed sessions by default; including partials changes the base.
- A standardized metric needs the correct items; a standalone scale does not automatically become SUS.
Keep learning
Compare versions and segments
Interpret differences using comparable samples.
Explore Journey, heatmaps and paths
Locate friction on each study screen.
Export data and present findings
Choose CSV, report or presentation for each audience.
Opinion scale and metrics
Choose the right scale for clarity, recommendation, satisfaction or usability.