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Explore Journey, heatmaps and paths

Locate friction on each study screen.

What it does

Connect routes, clicks and comments to a specific screen.

When to use it

In studies with prototypes or screen interviews containing navigation data.

Before you begin
  • Screens in the published snapshot
  • Sessions with recorded events

See how it works

Guided tutorial

Read each step and choose Play to hear the explanation while following the screen.

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Open Journey

What to doSelect Journey

Real screens with demo data

Highlighted area in detail

Open Journey

In a study with screens and real responses, open Results and Journey. Select the version and check the session sample. If the view is unavailable, check that the published version contains a visual block with recorded navigation.

  • Study screens

An example to try

The address screen has many off-button clicks and route exits.

What you see in results

  • Critical screens located
  • Sessions supporting the diagnosis

Avoid these mix-ups

  • Heat indicates click concentration, not satisfaction.
  • Compare the same layout and slice; Behavior uses a different, relative map without a screenshot background.