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Draft — pending legal review

Content Notification and Removal

How to request the removal of content published on the platform that violates your rights.

Version 1.1 · in effect since September 29, 2026

Courtesy translation. In case of divergence, the Portuguese version prevails. View Portuguese version

In plain language

  • If a prototype, image, or text published here violates your copyright, trademark, or trade secret, write to us.
  • We analyze within 5 business days and can make the content unavailable.
  • We notify the publisher, who may submit a counter-notification.
  • Content generated by customers is their responsibility; we act as an intermediary.

This summary helps to understand, but does not replace the text of the clauses below.

1. How to notify2. What we do3. Counter-notification4. Repeat Offenses

1. How to notify

Send to contato@paineltap.com.br, with the subject "Content notification", informing:

  1. 1.1Full identification of the notifier and, if a representative, proof of authority.
  2. 1.2Description of the violated right and proof of ownership, such as trademark or work registration.
  3. 1.3Precise location of the content: the address of the public page, report, or study link.
  4. 1.4Good-faith declaration that the use is unauthorized and that the information is true.
  5. 1.5Contact for response.

2. What we do

  1. 2.1We confirm receipt and analyze within 5 business days.
  2. 2.2If the request is sufficiently substantiated, we may make the content unavailable, in whole or in part, and inform the publisher.
  3. 2.3Upon receiving a well-founded notice, we will assess disabling the content regardless of a court order, under applicable law and the Federal Supreme Court’s understanding of article 19 of the Brazilian Internet Civil Framework.
  4. 2.4Content of nudity or private sexual acts disclosed without authorization is treated with priority, under article 21 of the Brazilian Civil Rights Framework for the Internet.

3. Counter-notification

  1. 3.1The publisher may contest, demonstrating authorization or lawful use.
  2. 3.2Once the response is evaluated, the content may be reinstated, with the procedure record maintained.
  3. 3.3Repeatedly unfounded notifications may be disregarded.

4. Repeat Offenses

  1. 4.1Accounts with repeated violations may be suspended or terminated, as per the Terms of Use.

Legal basis cited

  • Brazilian Internet Civil Framework (Law 12,965/2014), articles 19, 21 and 31, in light of the Federal Supreme Court’s understanding of article 19 (Themes 533 and 987).
  • Copyright Law (Law 9.610/1998).
  • Industrial Property Law (Law 9.279/1996), regarding trademarks.

Version history

  • 1.0 · September 4, 2026 · First version.
  • 1.1 · September 29, 2026 · Legal review of September 29, 2026, effective immediately as a pre-commercial-launch version.
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