Help center

Check plan, usage and payments

Check current limits before choosing a subscription.

What it does

Understand platform usage and manage your subscription through the secure flow.

When to use it

When planning collection, changing plans or managing a subscription.

Before you begin
  • Authorized billing access
  • An estimate of collection responses

See how it works

Guided tutorial

Read each step and choose Play to hear the explanation while following the screen.

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Open Plan

What to doCheck usage

Real screens with demo data

Highlighted area in detail

Open Plan

From the dashboard menu, open Plan. Check the workspace, current plan, cycle and response usage. Compare the displayed allowance with planned collection before choosing an offer; study quotas and recruitment credits are separate controls.

  • Current plan
  • Used responses
  • Cycle

An example to try

Check usage and cycle before publishing a new research round.

What you see in results

  • Identified plan and cycle
  • Purchase or management confirmed by the provider and reflected in the dashboard

Avoid these mix-ups

  • Plan limits, study quotas and recruitment are separate controls.
  • Valid prices and payment methods are those shown on the plan page and at checkout, processed by Stripe; do not assume a payment method before opening checkout.