Acceptable Use Policy

1. Principle

The platform exists for research with people. Every rule below derives from a single principle: the participant needs to know what they are getting into, and the data collected needs to be the minimum necessary.

2. Content Prohibitions

1. 2.1Illegal content, which incites violence or discrimination, or which violates a third party's rights.
2. 2.2Prototype, image, brand, or text for which you do not have usage rights.
3. 2.3Misleading content that misleads the participant about who is researching or for what purpose.
4. 2.4Adult material, except legitimate research with a verified adult audience and prior notice to the participant.

3. Prohibitions regarding collected data

1. 3.1Collecting sensitive personal data, such as racial origin, religious conviction, political opinion, union affiliation, health data, sexual life, genetic or biometric data, without demonstrable necessity and without adequate legal basis.
2. 3.2Asking the participant for a password, card number, security code, or document without a legitimate, informed, and proportional purpose.
3. 3.3Instructing the participant to access real accounts on third-party services during screen recording, when this unnecessarily exposes their data.
4. 3.4Using collected data for a purpose other than that informed to the participant, including for sale or targeted advertising.

4. Minors

1. 4.1UXTap is not intended for people under 18. A study with participants under 18 requires the specific and highlighted consent of at least one parent or legal guardian, as required by article 14 of the Brazilian General Data Protection Law.
2. 4.2Whoever creates the study declares that they have obtained that consent and is responsible for obtaining, proving and keeping it.
3. 4.3Data collection must be the minimum necessary, and cannot condition the minor's participation on providing data beyond what is indispensable.
4. 4.4We recommend not recording minors' screens or voices without specific and documented necessity.

5. Third-party website tests

1. 5.1Only test your own website, a client's website with authorization, or public content whose observation is lawful and compatible with that website's terms.
2. 5.2Do not use the platform to circumvent technical protection, automate access, or extract data from someone else's website.
3. 5.3By creating this type of study, you declare that you have the necessary authorization.

6. Technical Prohibitions

1. 6.1Attempting to bypass quota, usage limit, or access control.
2. 6.2Overloading the platform, generating artificial responses, or automating participation to inflate results.
3. 6.3Accessing data from another workspace, investigating vulnerability without authorization, or exploiting a discovered flaw.
4. 6.4Found a security flaw? Write to contato@paineltap.com.br before disclosing it. We appreciate it, and we will take no action against anyone who reports in good faith, without causing harm, without accessing third-party data beyond what is necessary to demonstrate the flaw and without disclosing it before it is fixed, subject to legal obligations.

7. Consequences

1. 7.1According to severity: warning, content removal, study suspension, account suspension, or immediate termination.
2. 7.2In case of risk to third parties or unlawful act, we may preserve records and notify authorities.
3. 7.3Suspension due to violation does not generate the right to a refund for the remaining period.